Thank you for visiting the Vaalio. LLC . ("Vaalio", "we", "us", or "our") website (the "Site"). Your use of the information, materials, text, images and other content on the Site is subject to the terms and conditions below, which we may revise from time to time without notice. Please read these terms and conditions carefully. BY ACCESSING THE SITE, YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE GENERAL WEBSITE TERMS AND CONDITIONS (THESE "TERMS AND CONDITIONS" OR "AGREEMENT").
This Agreement incorporates by reference the following policies and documents also found on this Site:
Unless expressly stated otherwise, the services provided by VAALIO(the “Services”) are limited to informing users of the location and potential
availability of certain parking services (“Parking Services”) and facilitating
Reservations (as defined below) by displaying Parking Services, processing
Reservations and collecting fees on behalf of Licensors (as defined below). Any
fees and/or consideration paid to VAALIO is paid to VAALIO in connection with
these Services unless otherwise indicated.
For clarification, VAALIO does not:
1. Negotiate terms of licenses or settle disputes betweenusers of the Site;
2. Provide a parking service;
3. Endorse or advise the use of cell phones or mobile deviceswhile driving;
4. Operate a parking lot, valet parking service or otherparking facility;
5. Otherwise accept custody of motor vehicles; or
6. Provide services other than the Services (collectively,"Excluded Services"). The Excluded Services are provided by Licensors
who are neither our agents nor acting in our behalf and we have no
responsibility whatsoever regarding the safety of persons or property in the
Parking Services or any facility where the Parking Services are located found
through use of the Site. We are not responsible for any consequences arising
from the Excluded Services, including, without limitation, consequences arising
from not being able to park or delays associated with parking, road closures or
changing traffic conditions. Although we do not guarantee the availability of a
specific Parking Service, if a termed Parking Service is unavailable at your
time of reservation, we will attempt to locate an alternative Parking Service,
provide you with a refund and/or otherwise resolve any issues in accordance
with our standard customer service policies and procedures.
LICENSORS; LICENSOR TERMS AND CONDITIONSOVAALIO
reserves Parking Services on the Site and, as such,facilitates the reservation of Parking Services ("Reservations")
between users of the Site (“Licensees” or “you”), and the independent owners,
lessors, managers or operators of the Parking Services (the
"Licensors"). While VAALIO makes every effort to provide accurate
information regarding the Parking Services listed on the Site, at time such
information may become inaccurate and VAALIO shall not be liable for any such
inaccuracy. VAALIO does not set the prices for Parking Services, operate the
Parking Services, determine parking availability or charge you for any parking
fees, taxes or services provided by Licensors. In all cases, your utilization
of a Parking Service will be governed by Licensor’s customer agreements or
policies in place from time to time, including, without limitation, all terms
and conditions related to the use of any Parking Service, any payment terms and
conditions and all rules and restrictions imposed by the Licensor on the
relevant parking facility and/or Parking Service, as each may be entered into
or effected in accordance with the Licensor’s standard operating procedures
(the “Licensor Terms and Conditions”). By making a Reservation, you agree in
all cases to abide by the Licensor Terms and Conditions. In connection with our
provision of the Services, Licensors may represent and warrant to us that they
have full authority to list the Parking Services for Reservations. We are not
responsible for confirming whether any such representation or warranty is true
and correct, nor are we responsible if any such representation or warrant
becomes inaccurate or incomplete prior to your use of a Parking Service. In
addition, VAALIO will never be responsible for any agreement or other
arrangements between you and any Licensor, regardless of whether such agreement
or other arrangements are related to your terming and use of a Parking Service.
PRICING AND ONLINE DISCOUNTS
All parking service prices on the Site are set directly bythe parking owner, not VAALIO.
In order to access certain areas of the Site, you will createa user account and login (a "User Account"). You agree that all
information which you provide through the Site in connection with creating your
User Account or otherwise is current, accurate and complete. You are solely
responsible for all activity that occurs with respect to your User Account. You
are solely responsible for maintaining the confidentiality of your User Account
and keeping the username and password to your User Account secure. You agree to
notify us immediately of any security breach or unauthorized use of your User
Account. We will not be liable for any costs, losses, claims or damages that
you or any third party incur which are directly or indirectly caused by any
unauthorized use of your User Account. You agree to never use another party’s
User Account without such party’s express written authorization.
USE OF CONTENT
The text, images, data, illustrations, files, audio and videoclips, designs, documents and other materials and content (collectively, the
"Content") on the Site is our property and may be protected by
copyright and other restrictions. Copyrights and other proprietary rights in
the Content may also be owned by parties other than us. You may not copy,
modify, distribute or otherwise use any of the Content, except for your
personal and non-commercial use.
COMMERCIAL USE IS RESTRICTED
Unauthorized commercial publication or exploitation of text,images, documents, materials or any other Content is prohibited without our
express written consent. If you wish to use any of the Content for commercial
use, publication, or any purpose other than personal use, you must obtain our
express written permission prior to such use. We may, in our sole discretion,
grant permission for such use on a case-by-case basis and we may charge a usage
fee for such use. Without limitation of the foregoing, you agree that you may
not sell, convey, license, sublicense, or resell or attempt any of the
FEES AND PAYMENTS
You are responsible for all charges, fees, duties, taxes, andassessments arising out of any Reservation, the use of a Parking Service, the
Services or the use of the Site. You agree to pay to VAALIO all fees for
(including any overage fees) for VAALIO’s provision of the Services, in
accordance with the pricing and payment terms presented to you for such
Services. Where applicable, you will be billed using the billing method you
select through your User Account management page. Except as provided in these
Terms and Conditions or when required by law, all fees paid by you are
non-refundable. VAALIO may change the fees for any Services, including any
Services billed pursuant to a Subscription (as defined below), at any time.
In the event that any of the Services are billed on aSubscription basis ("Subscriptions"), you will be billed in advance
on a recurring, periodic basis (each period, a "Billing Cycle").
Billing Cycles are typically monthly or annual, depending on what Subscription
you select when purchasing a Subscription. Your Subscription will automatically
renew at the end of each Billing Cycle unless you contact our customer support
team. You may cancel auto-renewal on your Subscription at any time, in which
case your Subscription will continue until the end of the then-current Billing
Cycle before terminating. If VAALIO changes the fees for any Services billed
pursuant to a Subscription, the change will become effective only at the end of
the then-current Billing Cycle. VAALIO will provide you with reasonable prior
written notice of any change in fees to give you an opportunity to cancel your
Subscription before the change becomes effective.
TAXES AND OVERAGE FEES
Unless otherwise stated, you are responsible for any taxes(other than VAALIO’s income tax) or duties associated with the sale of the
services and Reservations, including any related penalties interest
(collectively, "Taxes"). You will pay VAALIO for the services without
any reduction for Taxes. If VAALIO is obliged to collect or pay Taxes, the
Taxes will be invoiced to you, unless you provide VAALIO with a valid tax
exemption certificate authorized by the appropriate taxing authority or other
documentation providing evidence that no tax should be charged. If you are
required by law to withhold any Taxes from your payments to VAALIO, you must
provide VAALIO with an official tax receipt or other appropriate documentation
to support such payments. Unless otherwise stated, any overage fees incurred by
you will be charged and/or billed to you at the applicable rates set by
Licensor. Overage fees which remain unpaid for 30 days after being billed are
considered overdue. Failure to pay overage fees when due may result in the applicable
service being limited, suspended, or terminated (subject to applicable legal
requirements), which may result in a loss of your data associated with that
CANCELLATIONS AND REFUNDS
Reservations purchased through the Site are fully refundablebefore 2 hours of the start time of the Reservation, unless noted otherwise.
You can cancel a Reservation for any reason before that time unless noted
otherwise. Within 24 hours of the end time of the Reservation, all Reservations
are non-refundable, regardless of your use or non-use of the Reservation and
regardless of any circumstance surrounding the use or non-use of a Reservation
(i.e., traffic or weather delays, cancellation of a related event). VAALIO may
from time to time partner with third parties (“Partner”), and Reservations
purchased on Partner websites are not refundable for any reason.
PROMOTIONAL MARKETING INCENTIVES
VAALIO may from time to time issue promotional marketingincentives in the form of promotional codes, promotional discounts, coupon
codes, Referral Credits (as defined below) or other marketing incentives
(“Marketing Incentives”). The Marketing Incentives are given for no exchange of
value or other consideration and you therefore have no ownership interests or
rights in the Marketing Incentives. For this reason, VAALIO reserves the right
to deactivate any Marketing Incentive at any time and for any reason, including
without limitation, mistake, failure to maintain an updated online account,
unauthorized use or suspicion of fraud or abuse of any promotional program or
Marketing Incentives. Further, VAALIO reserves the right to terminate or
discontinue any promotional program or other program offering Marketing
Incentives at any time.
If you choose to use our referral program (“ReferralProgram”) to tell a third party (the “Referral”) about the Site in exchange for
the opportunity to earn promotional credits for Services (“Referral Credits”),
we will ask you for the Referral’s name, email address and other information.
We will automatically send the Referral a one-time email inviting the Referral
to visit the Site. We store the Referral’s information for the purpose of
sending this email and tracking the success of our referral program.
Names, titles, trademarks, service marks, and logos(collectively, the "Trademarks") displayed on the Site are our
registered and/or unregistered common law trademarks or those of third parties.
Nothing contained in the Site should be construed as granting, by implication
or otherwise, any license or right to use any Trademark displayed on the Site
without our express written permission or that of the appropriate third party
that owns the Trademark. Except as permitted by these Terms and Conditions, any
unauthorized use of the Trademarks is prohibited.
FTC DISCLOSURE POLICY
The Federal Trade Commission requires us to disclose anyrelationship we may have with any person or entity that provides something of
value in connection with any endorsements made on the Site. No such advertising,
sponsorship, paid insertions or other forms of compensation for endorsements
are made to us in connection with the Site. We are not compensated to provide
an opinion or an endorsement on products, services, websites and various other
topics. The views and opinions expressed on the Site are purely our views and
opinions or those of the users of the Site who maintain User Accounts (as
defined below). If we claim or appear to be an expert on a certain topic or
product or service area, we will only endorse such products or services that we
believe, based on our expertise, are worthy of such endorsement, and we shall
not be compensated for such endorsement.
LINKS TO THIRD PARTY WEBSITES AND EMPLOYEE EMAIL ADDRESSES
The Site may contain links to third party websites. Thelinked sites are not under our control and we are not responsible for the
contents of any linked website. These links are provided as a convenience only
and shall not be construed as our endorsement of, sponsorship of, or
affiliation with a linked website. The Site may also contain links to the email
addresses of various employees for purposes of feedback and communication
regarding the Site and our products and services. By clicking on a link to an
employee’s email address, you leave the Site and enter into a restricted access
area which these terms and conditions do not govern. We assume no
responsibility or liability with respect to your entering such restricted
If you are a Site user as part of any group participation,your travel administrator may administrate your use of the Site
("Administrator"). The Administrator may have the ability to access
and control your User Account. As such, your Administrator may have access to
information about your User Account and other information that you provide to
the Site, and may input information into the Site and your User Account on your
behalf. Your relationship with any Administrator is governed by the terms and
conditions of any agreement or policies between yourself and the Administrator,
and you agree that by using the Site with an Administrator, we will have no
liability for the data, itineraries or other information provided by the
Administrator or for any actions, non-actions or omissions of such Administrator.
You may also decide to give third parties access to your information and User
Account via application programming interfaces (“API”). Any use by APIs of your
information will be governed by the privacy policies and terms of such APIs.
You agree not to use or launch any automated system,including without limitation, "robots," "spiders," or
"offline readers," that accesses the Site in a manner that sends more
request messages to the Site’s servers in a given period of time than a human
can reasonably produce in the same period by using a conventional on-line web
browser. You agree not to collect or harvest any personally identifiable
information, including account names, from the Site, nor to use the
communication systems provided by the Site, for any commercial solicitation
purposes. You agree not to circumvent, disable or otherwise interfere with
security-related features of the Site or features that prevent or restrict use
or copying of any Content or enforce limitations on use of the Site or the
Content. VAALIO reserves the right to grant the operators of public search
engines permission to use spiders to copy materials from the Site for any uses
which we determine are necessary or desirable for the operation of our business.
You agree that any information you provide through the Sitewill be truthful, accurate and complete. You represent and warrant that you own
any information provided through the Site or otherwise have appropriate
authority to provide any such information through the Site. All information
that you submit to us through the Site shall be deemed and remain our property
and we may use, for any purpose, any ideas, concepts, know-how or techniques
contained in such information. We have no obligations regarding such
information or otherwise specifically agreed to in a separate writing or
required by law. You acknowledge and agree that you will not provide any
information or material to us or the Site that is defamatory, threatening,
obscene, harassing, or otherwise unlawful, or that incorporates the proprietary
material of another person or entity.
LAW & ORDER
We may disclose any of your information (including PersonalInformation) to third parties if we determine that such disclosure is
reasonably necessary to (a) comply with the law; (b) protect any person from
death or serious bodily injury; (c) prevent fraud or abuse of VAALIO or our
users; or (d) protect our property rights.
COOKIES AND WEB BEACONS
We may also collect cookies, which are small pieces ofinformation sent to your browser by a website that you visit. We may use
cookies to compile and provide aggregate statistics about the Site’s visitors,
traffic patterns, and related information to third parties, but such
information will not identify you personally. Cookies may help us adjust the
content of the Site and provide better service to visitors. You may set your
cookies, you may still gain access to most of the Site, but you may not be able
to conduct certain types of transactions. The Site may contain electronic
images known as web beacons (sometimes called single-pixel gifs) that may be
used to assist in delivering cookies on the Site and allow us to count users
who have visited the Site. We may include web beacons in promotional email
messages or our newsletters.
We may, from time to time, send you email about your UserAccount, orders or pricing changes. We may also send you email with general
information or special offers about products and services that may be of
interest to you. In most cases, we will give you an opportunity to accept or
decline the receipt of promotional email.
TERMINATION OF USAGE
User access to all or part of this Site may be terminated orsuspended at any time, without notice and for any reason.
From time to time, the Site may be inaccessible or inoperablefor any reason, including equipment malfunctions, Site updates, maintenance and
repairs and causes beyond our control or those that are not foreseeable. We
make no guarantees with respect to the availability or uptime of the Site, the
Content or access to Reservations. We may conduct maintenance on any of the
foregoing at any time with or without notice to you.
Transmissions over the Internet are never 100% secure orerror-free. We take reasonable steps to protect your Personal Information from
loss, misuse, and unauthorized access, disclosure, alteration and destruction. VAALIO
may use certain trusted third parties to help us provide, improve, protect, and
promote our services. These third parties will access your information only to
perform tasks on our behalf and in compliance with these Terms and Conditions.
THE INFORMATION AND DESCRIPTIONS CONTAINED ON THE SITE ARENOT INTENDED TO BE COMPLETE DESCRIPTIONS OF ALL TERMS, EXCLUSIONS AND
CONDITIONS APPLICABLE TO EVERY PRODUCT OR SERVICE VAALIO OFFERS, BUT ARE
PROVIDED FOR GENERAL INFORMATIONAL PURPOSES. VAALIO MAKES NO REPRESENTATIONS OR
WARRANTIES THAT THE CONTENT ON THE SITE IS SUITABLE FOR YOUR NEEDS, IS
COMPLETE, TIMELY OR RELIABLE. ALL TEXT, IMAGES AND OTHER CONTENT ON THE SITE
ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, AND/OR NON-INFRINGEMENT. VAALIO
DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR FREE OF ERRORS, VIRUSES
OR OTHER HARMFUL CODE, OR THAT ANY ERRORS OR DEFECTS WILL BE CORRECTED.
VAALIO ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR(I) ANY ERRORS OR OMISSIONS IN THE CONTENT ON THE SITE, (II) DAMAGE TO OR
VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF
YOUR USE OF THE SITE OR YOUR DOWNLOADING OF ANY TEXT, IMAGES OR OTHER CONTENT
FROM THE SITE, OR (III) ANY DAMAGE ARISING IN CONNECTION WITH ANY FAILURE OF
PERFORMANCE, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, OR LINE
OR SYSTEM FAILURE.
LIMITATION OF LIABILITY
VAALIO, ITS AFFILIATES, MEMBERS, MANAGERS, OFFICERS,EMPLOYEES, AGENTS AND REPRESENTATIVES WILL HAVE NO LIABILITY FOR ANY DAMAGES,
INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, CONSEQUENTIAL, COMPENSATORY,
SPECIAL, PUNITIVE, OR INCIDENTAL DAMAGES (EVEN IF VAALIO HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF OR RELATING TO THE USE OF,
RELIANCE ON OR INABILITY TO USE THE SITE OR THE CONTENT OR SERVICES PROVIDED ON
OR RECEIVED FROM THE SITE. PLEASE NOTE THAT YOUR USE OF THE SITE IS AT YOUR
You agree to indemnify and hold us, our managers, members,officers, employees, agents and representatives harmless from any loss,
liability, claim or demand, including reasonable attorneys’ fees and costs, due
to or arising out of (i) your use of the Site; (ii) your breach of these Terms
and Conditions; (iii) your breach of any Licensor Terms and Conditions; or (iv)
your violation of any third party right.
You release us and our manager(s), officers, member(s),employees, agents, representatives and licensors from any and all claims,
demands, losses and damages of every kind and nature, whether known or unknown,
arising out of or in any way relating to the Site, your use of the Site, other
users’ use of the Site and any dispute or defense you have or claim to have
against us or one or more users of the Site.
RESERVATION OF RIGHTS
We specifically reserve all rights that we do not expresslygrant in these Terms and Conditions. Nothing on the Site or in these Terms and
Conditions grants any right or license to use any property of any third party.
If you wish to contact us regarding (i) information on ourproducts and services, (ii) permission to reproduce or use any Content on the
Site, or other reason, please contact.
2231 Crystal Dr. Suite 109
Arlington, VA 22202
SEVERANCE AND WAIVER
You acknowledge and agree that in the event any provision ofthese Terms and Conditions is held by a court to be invalid, unlawful, or
unenforceable, the validity, legality, and/or enforceability of the remaining
provisions contained in these Terms and Conditions will not in any way be
affected or impaired. Our failure to exercise or enforce any right or provision
under these Terms and Conditions will not constitute a waiver of such right or
provision by us.
CHOICE OF LAW
These Terms and Conditions are governed by the laws of theState of Virginia, without regard to its conflicts of laws principles. Any
case, controversy, suit, action, or proceeding arising out of, in connection
with, or related to these Terms and Conditions or the Site shall be brought in
a federal or state court located in Richmond, Virginia, and you hereby waive
any objection to the exclusive jurisdiction of such courts.
You agree that these Terms and Conditions constitute theentire agreement between you and us with respect to your use of the Site. You
agree that these Terms and Conditions supersede any other agreements between
you and us with respect to your use of the Site.
force at the time of your use.